You should see a message appear on screen.Press and hold the Back and Volume Up buttons for five seconds.If you aren’t sure, plug it into a charger for a few minutes to guarantee it has enough power. However, in a lot of instances, a simple software reset will do the trick.įirstly, ensure that the Apple TV Remote is holding sufficient charge.
Some issues of this ilk are going to be caused by hardware faults, in which case you should contact Apple Support for repair options. In these cases, the reset steps below will generally help. You may be pressing buttons on the remote but notice that the status indicator LED on the front of the Apple TV is not flashing to acknowledge it has received the command. You may need to reset and repair the Apple TV remote if you find that button inputs are not being reflected on screen, or if the touchpad is no longer responsive. The same steps work for both the first- and second-generation Siri Remotes. Therefore, the following instructions apply to Apple TV HD and Apple TV 4K. The Apple TV has shipped with a Siri Remote since the fourth-generation model, released in 2015. Is your Apple TV box not responding to your Siri Remote’s button presses? The Apple TV remote connection uses Bluetooth and is usually pretty reliable, however if it does stop working, your first troubleshooting step should be to reset the remote.
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